David Lortal

Detail driven, self-motivated Product Manager with 9 years’ experience.

Expert at managing multiple projects allocating resource accordingly to best deliver products to conflicting deadlines.

Specialises in capturing business and customer requirements, translating them into successfully launched products.

Organised and methodological, with a continual drive to improve processes.

I am genuinely excited about the opportunity to brighten someone’s day by solving a problem.

Systems: Jira, Confluence, Zoho CRM, Slack, Zoom, Google Analytics, Microsoft Office, Google Docs, Creately.

My Expertise

Project Management

Product Owner who manages large product backlogs and collaborates with stakeholders to transform strategy into clear and detailed user stories, tasks and bugs for engineers. Ensures software delivery milestones are met on time and on budgets. Constantly works to identify, assess and manage risks ensuring projects succeed.

Product Management

Uses data driven research to interrogate customer usage of products and features, and sources user feedback, to drive development and deliver results. Manages the expectations and relationships of multiple stakeholders to ensure development teams have time to develop. Facilitates close team collaboration on projects while, persuading and empowering remote development teams.

Account Management | Customer Support

Expert at crafting strong working relationships with clients while managing expectations. Experienced at on-boarding, and gathering requirements and providing first line technical support. Expert in writing user guides and release notes to empower non-technical users.

ZOHO CRM Administrator

Experienced in setting up the full suite of ZOHO CRM and finance products for membership organisations including, contact migration, website API integration, setting up custom workflows, web-hooks, creation of bespoke web-forms and automated flows between products.

About Me

I am a British citizen who is currently working remotely in Buenos Aires, Argentina (GMT-3). I left a full time position at BAFTA in 2018 for a career break travelling from Argentina to Colombia and have decided to make Latin America my home. Since 2019 I have been working as a remote freelancer for BAFTA and other clients continuing to build my portfolio.

I am an enthusiastic amateur photographer and love hiking in the Andes, and you can see my work and read about my hikes on my blog.

I am actively learning Spanish and my other hobbies include Bouldering, Cooking, Cinema, Television and Video Games.

If you have any questions or are interested in working with me please get in touch: contact@davidlortal.com