David Lortal

David is a detail-driven and self-motivated Product Manager with nine years of experience developing software products.

Adept at utilizing limited resources to maximum effect, David has successfully launched sophisticated products, including awards entry administration, online video streaming, event ticketing and online voting platforms.

Organised and methodological, David is an expert managing and delivering multiple projects simultaneously.

David understands the importance of taking the time to develop good relationships with stakeholders and clients while tactfully managing peoples expectations.

David is genuinely excited about the opportunity to brighten someone’s day by solving a problem.

Systems: Jira, Confluence, Zoho CRM, Slack, Zoom, Google Analytics, Microsoft Office, Google Docs, Creately.

My Expertise

Product Management

Utilises data driven research methods to interrogate customer usage of products alongside user feedback to drive feature development and to deliver improvements. Effective communicator who negotiates with stakeholders ensuring conflicting priorities and demands are translated into a single product vision.

Project Management

Product Owner who collaborates fully with stakeholders to transform product strategy into clear and detailed user stories, tasks and bugs for engineers. Manages large product backlogs and ensures that development milestones are met. Constantly works to identify, assess and manage risks.

Account Management | Customer Support

Skilled at building strong client and stakeholder relationships. Created on-boarding processes and training documentation to empower non-technical users. Providing training sessions, in person and Zoom, leading customer review meetings and answering support queries.

ZOHO CRM Administrator

Configuring Zoho Suite products including CRM, Books, Subscriptions, Flow and Forms. Migrating and importing existing contact and account records, creating custom functions, workflows and web hooks, creating web-forms, mapping data fields and automated flows between Zoho products.

About Me

I am a remote contract Product Manager who is lucky enough to be living in San Carlos de Bariloche, Argentina (GMT-3). Born and raised in the UK I took a career break in 2018, having worked in Media Industry in London for 16 years, and travelled from Argentina to Colombia. Since 2019 I have been working remotely as a contractor for a number of clients including The British Academy of Film and Television Arts and FOCAL International.

I am an enthusiastic amateur photographer and my passion is hiking in the Andes. You can see my work and read about my hikes on my blog.

I am currently learning to speak Spanish and my hobbies include Bouldering, Cooking, Cinema, Television and Video Games.

If you have any questions or are interested in working with me please get in touch: contact@davidlortal.com