2020 - PresentBAFTA Tech
After the realisation that COVID-19 is here for a long period of time BAFTA is looking to develop a solution to deliver for a number of different business critical areas. With few realistic products on the market BAFTA Tech is prototyping solutions that will enable better management of online events and enable BAFTA to open up new revenue streams where losses have been suffered around the Awards and the commercial use of BAFTA's events space.
2020 - PresentBAFTA Tech
Nucleus Code Upgrade and Re-Design
Launched a project to update the front end and administration design of Nucleus. Beginning with updating and aligning all the administration CSS style sheets, followed by a refresh of the front end design which will enable the admin users to control the design elements and logos. The underlying code was upgraded to PHP 7.4, UBUNTU and MYSQL 8. The next stage is to ensure the front end design is fully responsive and refactor the admin design to improve administration workflows.
2019 - 2020FOCAL International
Website Redesign and Zoho CRM Integration
Managed the procurement process and build of FOCAL International’s new website. Researched and recommended suppliers and providers. Migrated existing membership database and processes to Zoho CRM, Zoho Books, Zoho Subscriptions, Zoho Forms and Zoho Flow using workflows and custom functions to automate processes. (https://focalint.org/)
Bespoke Nucleus Development for the Earthshot Prize
The Royal Foundation selected Nucleus to administrate the application and judging processes of the high-profile prize. Entry to the prize is invitation only which resulted in a reconfiguring of Nucleus's workflows and the creation of new functionality.
Remote Jury Voting
In response to the onset of COVID-19 BAFTA required a reworking of their jury voting product and voting workflows to ensure that the BAFTA Awards could be delivered during the lockdown.
In 2020 BAFTA launched an enquiry into Diversity and Inclusion as a response to a lack of diversity in recent awards nominations. One of the key results of the report was that BAFTA had little understanding of the makeup of its membership. I managed a project to collect information about the membership, where the key challenge was the implementation of the security and encryption of this important and sensitive data.
To solve the awards deadline bottleneck of processing files that is caused by entrants submitting their entries at the end of the entry period BAFTA Tech introduced a new encoding technique. Parallel Transcoding uses AWS's Lambda servers to chuck video files into short segments and transcode in parallel. The product was so successful that it was immediately rolled out to all Nucleus customers.
BAFTA Events and Nucleus COVID-19 Rapid Devlopment
COVID-19 introduced a number of challenges for BAFTA which the company was well placed to meet. The Awards management process required updating and BAFTA's programme of events moved online. Rapid rethinking of workflows and quick win development updates were implemented to support changes, while a wider strategy was developed. This resulted in managing the disruption to the core business and enabling BAFTA to continue serving its members and audiences during this unprecedented period.
2019 - 2020BAFTA Tech
BAFTA Events MVP
Gathered requirements from stakeholders across four countries for a complex bespoke events ticketing system designed to facilitate BAFTA's events. From creating the initial backlog, managing the remote development team, and delivering an MVP and successful product launch. Replaced the core functionality of three separate systems and persuaded admin users to unify five different events' workflows. The system has unified BAFTA's approach to its event, moving from local to international and fully integrated into the BAFTA website. The success of this has been evident in responding to COVID-19 where events are now broadcast via video streaming and are available internationally as opposed to locally. At the time of system launch, the MVP was updated to incorporate the new requirements enabling these events to take place. A structured roll-out was necessitated as the existing systems were decommissioned. Users were provided with training, system setup assistance, and support in messaging their users. The result is an efficient, customizable system with a vast range of features that enables BAFTA to support its unique international membership and to react to rapidly changing scenarios.
2016 - 2017BAFTA
Voting Site Relaunch
Two-year project management of systematic relaunch of awards voting system, introducing new UX design, 2FA, live voting metrics and back-end code redevelopment.
Led on full technical and project rollout of restructuring core design and workflow processes of Nucleus to facilitate application management across five branches located in different time zones.
Devised new support work flow processes and standards supported by a new custom support ticketing system designed to respond to growing client base.
After positive feedback from users and their criticism of other awards systems, I reached out to two other awards bodies in the industry to talk about processes and share information. The meetings produced the desired results in generating interest in the system. I put together a proposal in consultation with the CTO, which I presented to the CEO. Two clients were successfully onboarded, leading to the development of a wider strategy for the commercialization of the system. It eventually became the centerpiece of the BAFTA Techs business plan. Today Nucleus can boast multiple customers and is still being adopted by new organisations.
Jury Tablet Voting System
Development of bespoke tablet voting system for juries on limited budget.
Online Awards Ticketing
Devised ticketing system introducing new workflow and custom development of features to facilitate awards ticket sales resulting in increased revenue and faster payment.
Young Games Designers
Re-purposed Nucleus visually and worked to simplify processes for young children, along with their teachers, to enter into YGD initiative.
Execution of product transformation, including new workflows and development of custom features, to deliver initiative application system.
Awards Management System Development (Nucleus)
BAFTA Nucleus simplifies events management, grant, membership, and intuitive applications with secure, intuitive application forms, video integration, and automated online payments. Designed as an internal solution for complex awards management and judging processes, it is now used by the leading broadcasting and media awards across the UK and has become a central pillar of BAFTA’s operations. Engaging heavily with internal stakeholders and customers, I scoped system requirements and developed a fully developed MVP. Video integration was at the heart of the design as BAFTA’s main pain point was the successful delivery and secure playback of feature-length video assets. I oversaw the development utilizing remote developers and successfully launched a system that incorporated all the feedback and requirements. Providing ongoing support for the system, there is now a continual development cycle. After a successful launch, I executed product transformation, including new workflows and the development of features, to incorporate the system into other business areas, including ticketing for awards, membership applications, and initiative/bursary applications. This successful application enabled BAFTA to launch the product commercially
FOCAL International Website
During 2020 FOCAL International launched a bran new website, designed using CRAFT CMS. The membership database was migrated to Zoho CRM and and new automated workflows were introduced.
A custom designed events ticketing site, designed to support BAFTA's International programme of events across the US, UK and Asia. In response to COVID-19 the system was updated to provide access to remote online events.
The Nucleus (Awards Entry System) has been used by the following customers to support their awards and bursary application, administration, judging and voting processes:
- Broadcast Awards
- British Film Institute
- Creative Diversity Network
- Edinburgh TV Festival
- Film & Television Charity
- FOCAL International
- Into Film
- One World Media
- Royal Television Society
- Screen Awards
- Sports Technology Group
BAFTA's Nucleus Sites
Nucleus was developed as an awards administration system but when it became clear that the powerful system could be utilised for other processes it was adopted across the organisation.
- Awards Entry
- Awards Ticketing
- Scholarships and Initiative Application
- Membership Applications
- Support Ticket System
- Young Games Designer
BAFTA Online Voting